To be truly successful in business and in life, I believe that we must always be honest and open with our customers, our agents, our distributors and our employees. I believe that openness and honesty make for the best relationships because it leads to trust and faith. Strong and positive relationships that are open and honest are a big part of what differentiates Frédérique Constant companies from most other companies in the Swiss watch industry. Strong relationships allow us to accomplish much more than we would be able to otherwise. Without honesty and integrity, our company could not truly succeed. A key ingredient in strong relationships is to develop emotional connections. It’s important to always act with integrity in your relationships, to be compassionate, friendly, loyal; to make sure that you do the right thing and treat your relationships well. The hardest thing to do is to build trust, but if the trust exists, you can accomplish so much more.

In any relationship, it’s important to be a good listener as well as a good communicator. Open and honest communication is the best foundation for any relationship. But remember, at the end of the day, it’s not what you say or what you do, it’s how you make people feel that matters the most. In order for someone to feel good about a relationship, he/she must know that the other person truly cares about them, both personally and professionally. At Frédérique Constant, we embrace diversity in thoughts, opinions, and backgrounds. We must always listen with sincerity and give new ideas equal ground on which to stand and be tested. The more widespread and diverse your relationships are, the bigger the positive impact you can make on our company, and the more valuable you will be to our company. We want everyone to always try to go the extra mile in encouraging thorough, complete, and effective communication.

We resolve to communicate openly, to respect others, to be fair with everyone, to shun politics and to maintain a down-to-earth approach in our efforts to interact with each other. Furthermore, it is very important for us that all ‘walk the talk’, do what you say you are going to do. As the company grows, communication becomes more and more important. Everyone needs to understand how his/her team connects to the big picture of what we’re trying to accomplish. No matter how good the communication is, it’s one of the weakest spots in any organization.

Integrity, Open Communication, Transparent, Down to earth
Respect for others, No Politics, Fairness.

Practical, Fast, Focused, Simple, Flexible, Save Cost

To achieve continued growth and to remain profitable, we recognize the need for the company to show the highest levels of efficiency at all times and at all levels of the business. As one of our core values, efficiency is vital to the success of Frédérique Constant. Every gear in the company is turned more efficientlywhen the work is focused yet fast, practical yet economical, flexible yet simple. Frédérique Constant has always been about being able to do more with less. When everyone works together in balance, the time flows as smoothly as any of our luxury watches. We believe in hard work and putting in the extra effort to get things done. We believe in operational excellence, and realize that there is always room for improvement in everything we do. This means that our work is never done.

If you’ve followed Frédérique Constant for some time, then one thing is clear: our company is growing. We grow because we take on new challenges, and we face even more new challenges because we’re growing. It’s an endless cycle, and it’s a good thing: it’s the only way for a company to survive. But it can also feel risky, stressful, and confusing at times. Sometimes, it may seem that new problems crop up as fast as we solve the old ones (sometimes faster!), but that just means that we’re moving — that we’re getting better and stronger. We must all learn not only to not fear change, but to also embrace it enthusiastically, and perhaps even more importantly, to encourage and drive it. We must always plan for and be prepared for constant change. We must never lose our sense of urgency in making improvements. Higher efficiency means using our passion and creativity to work smarter instead of only harder. Many companies find it difficult to merge creativity and efficiency—they can coexist, and they do so beautifully in our workshops. We are continually thinking of creative ways to become more efficient without sacrificing the quality that has become synonymous with the name Frédérique Constant.