To be truly successful in business and in life, I believe that we must always be honest and open with our customers, our agents, our distributors and our employees. I believe that openness and honesty make for the best relationships because it leads to trust and faith. Strong and positive relationships that are open and honest are a big part of what differentiates Frédérique Constant companies from most other companies in the Swiss watch industry. Strong relationships allow us to accomplish much more than we would be able to otherwise. Without honesty and integrity, our company could not truly succeed. A key ingredient in strong relationships is to develop emotional connections. It’s important to always act with integrity in your relationships, to be compassionate, friendly, loyal; to make sure that you do the right thing and treat your relationships well. The hardest thing to do is to build trust, but if the trust exists, you can accomplish so much more.

In any relationship, it’s important to be a good listener as well as a good communicator. Open and honest communication is the best foundation for any relationship. But remember, at the end of the day, it’s not what you say or what you do, it’s how you make people feel that matters the most. In order for someone to feel good about a relationship, he/she must know that the other person truly cares about them, both personally and professionally. At Frédérique Constant, we embrace diversity in thoughts, opinions, and backgrounds. We must always listen with sincerity and give new ideas equal ground on which to stand and be tested. The more widespread and diverse your relationships are, the bigger the positive impact you can make on our company, and the more valuable you will be to our company. We want everyone to always try to go the extra mile in encouraging thorough, complete, and effective communication.

We resolve to communicate openly, to respect others, to be fair with everyone, to shun politics and to maintain a down-to-earth approach in our efforts to interact with each other. Furthermore, it is very important for us that all ‘walk the talk’, do what you say you are going to do. As the company grows, communication becomes more and more important. Everyone needs to understand how his/her team connects to the big picture of what we’re trying to accomplish. No matter how good the communication is, it’s one of the weakest spots in any organization.

Integrity, Open Communication, Transparent, Down to earth
Respect for others, No Politics, Fairness.